(4.5 / 5)2313+ Ratings

The Walking Company Reviews

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Overall Rating

4.5
3 Reviews
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About The Walking Company

Thewalkingcompany.com is known as the authority on comfort. They offer an extensive collection of the best brands in walking shoes, comfort shoes, comfortable sandals, orthotics, and socks. They provide supportive sandals, comfy dress shoes, fitness & walking shoes, everyday casuals, and wide widths. They also offer Metatarsal Shoes and Metatarsal Orthotics for those who need extra support.

They have a variety of brands available such as ABEO, Birkenstock, Ecco, Dansko, Saucony, Mephisto, Vionic, GDEFY, Merrell, Sorel, Propet, Born, Keen, Cobb Hill, Remonte, Rieker, Softwalk, Comfortiva, Strive, Aetrex, and more. They also offer Max Performance Orthotics that can upgrade any athletic shoes to a comfort shoe, providing extra support to align your body and walk pain-free.

In addition to footwear, they also offer a range of accessories including foot creams, brushes, and compression socks to keep your feet healthy. They also have a rewards program where customers can earn points towards free shoes. They offer free shipping on all shoe orders. They also have a personalized shoe finder to help customers plan their style.

The Walking Company Pros & Cons

Pros of The Walking Company

  • Product Selection: Offers a diverse range of shoes, including options for those with specific foot needs.
  • Sales Staff Knowledge: Many customers have noted the helpful and knowledgeable nature of the sales staff in physical stores.
  • Comfort Features: Shoes are generally praised for their supportive design, making them suitable for extended wear.

Cons of The Walking Company

  • Customer Service Issues: Numerous complaints about unresponsive customer service, particularly regarding returns and exchanges.
  • Return Policy: The return process can be cumbersome, with some customers facing challenges in receiving refunds or exchanges.
  • Quality Concerns: Some users have reported dissatisfaction with the quality of products received compared to expectations, leading to disappointment.

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The Walking Company Customer Reviews (3)

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Patricia Siders
Patricia Siders
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Feb 14, 2023
Trent Barrier
Trent Barrier
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Feb 13, 2023
Benjamin Propst
Benjamin Propst
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Feb 12, 2023

The Walking Company Customer’s Q&A

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The Walking Company Features and Benefits

Key features and benefits of thewalkingcompany.com include:

  • Rewards Program: For every $1 in purchases (excluding returns, taxes and/or shipping), Rewards Members receive 1 point, Rewards PLUS members receive 1.1 points and Elite Rewards members receive 1.25 points. For every 500 points earned that become available (after the 30 day vesting period), a Rewards Certificate of $20 is received to apply to a future purchase.
  • Quality and Variety: The site offers a wide range of high-quality shoes from renowned comfort brands.
  • Comfort: The shoes are designed with comfort as the highest priority.
  • Customer Service: The site prioritizes customer service and satisfaction.
  • Technologically Advanced: The product team is constantly searching for footwear featuring the latest breakthroughs in comfort shoe technology.

These features and benefits make thewalkingcompany.com a great choice for customers looking for comfortable and quality footwear. Happy shopping! 🛍️

The Walking Company Pricing

The Walking Company offers a variety of pricing options, including regular price shoes and closeout sales. Here are the key points:

  • Regular Price Shoes: The Walking Company provides a premium selection of shoes at regular prices, emphasizing everyday comfort.
  • Closeout Sales: There are also closeout sales available, which include 30-day returns.

For specific pricing details, you can visit their website and explore the different collections, such as men's shoes or regular price shoes.

Payment Method

Accepted Payment Methods

The Walking Company accepts a variety of payment methods for customer convenience. These include:

  • Credit Cards: Visa, MasterCard, American Express, and Discover.
  • Digital Wallets: PayPal, Apple Pay, Google Pay, and Shopify Pay.
  • Prepaid Gift Cards: Can also be used for purchases.

Additionally, customers have the option to utilize buy now, pay later services through Zip, allowing payments to be split into four installments over six weeks.

The Walking Company FAQs

FAQ

The Walking Company Return Policy?

General Return Policy

The Walking Company allows customers to return or exchange items within 30 days of the original purchase date. To qualify for a return, items must be in their original, unworn condition and accompanied by the original receipt or packing slip.

Free Returns and Exchanges

Both online and in-store purchases can be returned or exchanged without any shipping fees, providing flexibility for customers.

Holiday Return Policy

During the holiday season, purchases made between November 1st and December 31st can be returned until January 31st of the following year, as long as items remain in their original condition and are accompanied by proof of purchase.

Customer Service

For any inquiries regarding the return policy, customer service can be contacted via phone or email.

FAQ

How To Open A The Walking Company Account?

To open an account on thewalkingcompany.com, follow these steps:

  1. Visit the thewalkingcompany.com website.
  2. Look for the Login / Signup option, usually located at the top right corner of the homepage.
  3. Click on the Signup option.
  4. Fill in the required information including first name, last name, email, and password.
  5. Click on Create my account.

After these steps, the account should be successfully created. Remember to keep the login credentials safe for future use. Happy shopping! 🛍️

FAQ

The Walking Company Alternatives

Here are the top alternatives to thewalkingcompany.com:

  1. Dansko.com: Offers a wide range of styles and is crafted for people who strive to get the most from life.
  2. Footsmart.com: Provides affordable and comfortable shoes for women and men.
  3. Zappos.com: Offers free shipping & returns with 1000s of styles of shoes.
  4. Abeofootwear.com: Offers women's sandals, boots and shoes with the best arch support.
  5. Walkingonacloud.com: Offers a huge selection of shoe brands.
  6. Orthofeet.com: Offers a wide range of orthopedic shoes.
  7. Healthyfeetstore.com: Offers a variety of footwear options.
  8. Footwearetc.com: Offers a variety of footwear options.
  9. Flowfeet.com: Offers a variety of footwear options.
  10. Shoemall.com: Offers a variety of footwear options.

These sites offer a variety of footwear options and may have different return policies, payment methods, and discounts. It's recommended to check each site for specific details. Happy shopping! 🛍️

FAQ

About Thewalkingcompany.com Popular Products and Services?

TheWalkingCompany.com offers a wide range of products, with a focus on casual shoes. Some of the popular items include the Women's ABEO Encore Slip On, available in 11 colors, and the Women's ABEO Harbor Metatarsal, available in 9 colors. Other notable products are the Women's Dansko Henriette and the Women's Dansko Xp 2.0, both available in multiple colors. The Men's Dansko Wynn and Men's Dansko Walker are also featured. However, it's important to note that some customers have reported issues with shipping and customer service. Please consider these factors when making a purchase.

FAQ

Thewalkingcompany.com Return Policy?

Based on the available information, The Walking Company does not offer free returns. All items must be returned in the original shoe box/packaging and placed inside a shipping box. Any damage to the original box (tape, shipping labels, or markings) will void any return and result in the items being returned to you. Returns for shoes purchased with applied Free Shoe Rewards discounts will be refunded for that item's final item price net of applied discount, the discount applied to the refunded item will be forfeited and cannot be reapplied to the remaining items.

As for the shipping policy, free shipping is offered on all shoe orders. Customers can qualify for free shipping when they spend over a certain dollar amount. Standard shipping is available with slightly higher next-day shipping costs. This is subject to change. Customers can apply coupons for free shipping as part of The Walking Company’s promos.

FAQ

About Thewalkingcompany.com Prices and Cost?

TheWalkingCompany.com offers a wide range of footwear. The website features various categories of shoes including Supportive Sandals, Comfy Dress, Fitness & Walking, Everyday Casuals, and Wide Widths. They also offer Metatarsal Shoes and Metatarsal Orthotics for those who need extra support. The site carries a variety of brands such as ABEO, Birkenstock, Ecco, Dansko, Saucony, Mephisto, Vionic, GDEFY, Merrell, Sorel, Propet, Born, Keen, Cobb Hill, Remonte, Rieker, Softwalk, Comfortiva, Strive, Aetrex, Orthotics and more.

In terms of pricing, the website has a sale section where customers can find discounted shoes. For instance, the Women's Mephisto Helen is priced at $109.97, down from $158.95. The Women's Naot Kayla is available for $109, reduced from $139.95. The Women's ABEO Ollie is on sale for $79, down from $129.95. The Women's ABEO Paseo Sandal Metatarsal is priced at $49.97, down from $119.95. Please note that these prices are subject to change and may vary depending on the specific style and size of the shoe. It's recommended to check the website for the most current prices and availability.

FAQ

About Thewalkingcompany.com Payment Method?

TheWalkingCompany.com accepts various payment methods. User Information for payment includes, but is not limited to, a user's name, address, email address, telephone number, method of payment, credit card number, and billing information. The user is expected to keep this information current at all times and promptly update such information on the website in the event of any change. It's important to note that the website also sells gift cards. However, caution is advised when making a purchase. Users should verify the gift card's value and expiration date, check for customer service contact information, and use a trusted payment method. If a return is made, it could take up to 14 days for the money to be credited back to the user's card. The delay could be longer, depending on the bank. It's been reported that it took over a month from the day the company received a return for a user to finally receive a refund. Please note that this information is based on the most recent data available and may be subject to change.

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